High-Growth Managed Service Provider in Chicago Market with High Recurring Revenue Rate
The MSP provides a complete, 24x7x365, technical support solution for networks, services, PCs and websites. They offer website hosting, email hosting, hosted exchange services, hosted SharePoint services, hosted Microsoft Dynamics/Microsoft CRM, database hosting, internet connections, internet backup, server colocations, and Microsoft SPLA. Their goal is to provide business owners the opportunity to consolidate all of their technology needs into one provider to achieve continuity, better pricing, and longevity. They have a Recurring Revenue rate amongst their growing customer base. The company is growing rapidly Year Over Year and has clean books and records.
OPERATIONS
The company provides every service necessary, and they do not outsource their services. All work is done by the internal staff of 35 employees, which provides customers with a single point of contact and a single firm responsible for ensuring that everything “just works”. The company maintains and runs all of its hosted systems from the Data/Network Operations Center located in the Chicago area, allowing it to better manage its customers and its own computing needs, rather than relying on other networks for their services.
The company maintains and runs all of its hosted systems from the Data/Network Operations Center located in the Chicago area, allowing it to better manage its customers and its own computing needs, rather than relying on other networks for their services.
MARKETING AND KEY METRICS
The company is well known in the Chicago-land area, with most of its clients being with them for a number of years. The company offers fair, market rates, and all rates are published on the web for everyone to see. They have a strong reputation for providing high-quality services and their guarantee that if a client is not 100% satisfied they do not pay.
The company has a high recurring revenue rate amongst its growing customer base, indicating strong customer loyalty. There is room for growth through expanding the company’s reach beyond the Chicago-land area.
Recurring Revenue rate amongst a growing 500+ customer base.
The MSP provides services to over 500 small and mid-market companies in the Chicago area.
BUSINESS MODEL & RESOURCES NEEDED
The MSP has a team of 35 certified engineers with many years of experience supporting complex business systems.
THE INDUSTRY
This Managed Service Provider operates in the growing IT industry, which is seeing exponential growth due to the rise of remote workforces, the shift to cloud computing, and increasing demand for data security and compliance. With the MSP’s complete solution, they are well-positioned to serve the needs of small to mid-market companies, who are the primary customers for such services.
OPPORTUNITIES TO SCALE
Opportunities for growth and scale include expanding the company’s customer base by entering new markets, offering additional complementary services, or developing strategic partnerships. The high growth potential of the IT industry also presents a significant opportunity for the MSP to increase its revenue.
Asking Price: $3,995,000
Gross Income: $5,476,945
Cash Flow: $801,005
Year Established: 1995
Employees: 34
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